Take Control of Your Brand Reputation

About Akira

Akira is a powerful SaaS platform that helps businesses take control of their brand reputation. Designed for companies that struggle with the ever-growing demands of reputation management, Akira offers an all-in-one solution to streamline feedback collection, review management, and online presence optimization. The platform's intuitive interface and advanced AI-driven technology empower businesses to stay on top of customer feedback from multiple channels, including website forms, social media, email, and online ordering apps. With automated sentiment analysis, Akira ensures critical issues are promptly addressed, safeguarding the brand's hard-earned reputation. But Akira is more than just a feedback management tool. It also helps businesses optimize their online listings, ensuring accurate and consistent information across platforms like Google, Yelp, and Facebook. This not only enhances the customer experience but also boosts online visibility, drawing more repeat patrons to your locations. Akira's powerful analytics and data-driven insights further empower businesses to make informed decisions that drive continuous improvement and exceed customer expectations.

• Manage Multi-Channel Feedback

  Collect and organize feedback from various channels, including your website forms, social media, email, SMS, and online ordering apps. Intelligent workflows and automated sentiment analysis ensure critical issues are promptly addressed.

• Aggregate and Respond to Reviews

  Consolidate online reviews in a centralized dashboard for efficient monitoring and response. AI-powered response generation and personalized templates streamline feedback management.

• Optimize Your Online Presence

  Ensure accurate and consistent business information across platforms to attract more customers and enhance online visibility.

• Stay Ahead of Potential Risks

  Proactively monitor and mitigate threats with advanced AI and analytics to safeguard your reputation.

• Leverage Data Driven Decision Making

  Gain insights into sentiment scores, NPS, and feedback trends to make informed business decisions.

• Converse with Your Data

  Interact with your data using Akira's AI-powered interface to make data-driven decisions.