Give your customer experience a human touch

About Crisp

Crisp is an all-in-one business messaging platform that brings companies closer to their customers. It is designed to help startups and small-to-medium businesses streamline their customer support, sales, and marketing efforts into one centralized hub. The platform's shared inbox feature allows teams to collaborate effortlessly on customer conversations across multiple channels, from live chat and email to social media direct messages and even phone calls. This ensures that customers receive a seamless, personalized experience no matter how they choose to reach out. In addition to the shared inbox, Crisp offers a robust CRM system that helps businesses grow their contact and organization databases, track customer activity and browsing history, and automate repetitive sales tasks. The platform's visual chatbot builder also enables companies to create personalized conversational experiences that can scale to handle unlimited inquiries 24/7. Beyond customer support and sales, Crisp provides powerful marketing tools as well. Its campaign features allow businesses to retarget leads and customers through targeted email and in-app messaging. There's also a knowledge base functionality that empowers customers to find answers to common questions on their own, reducing the load on support teams. Crisp's all-in-one approach is designed to help companies of all sizes streamline their customer-facing operations, boost engagement, and deliver exceptional experiences that build lasting loyalty. With its intuitive interface, robust capabilities, and 14-day free trial, Crisp makes it easy for startups and SMBs to take their customer relationships to new heights.

• Shared Inbox

  The Crisp Shared Inbox centralizes all your conversations. From live chat, emails or Messenger and Instagram DM to WhatsApp and phone calls... Collaborate effortlessly inside one inbox, to offer the best customer service to your customers.

• CRM

  Crisp comes with features that will help businesses to automate repetitive tasks and close more deals. Grow an unlimited database of contacts and organizations, see the full timeframe of contact activity, browsing history and much more...

• Co-Browsing

  Our cobrowsing software provides real-time assistance with shared browsing and live chat. Crisp lets you co-browse with your customers without any plugin other than our live chat solution.

• Campaigns

  Our customer engagement software can be used to retarget your leads or customers manually or automatically. Our customer engagement software allows you to target people based on what they're doing and where inside your product.

• Chatbot

  Our chatbot builder comes with a visual editor so you can create workflows through our no-code chatbot builder. Simply hit "publish" and your scenario is live, ready to help your company to scale unlimited, personalized conversations 24/7.

• Widget

  Get closer to your leads and customers with a website chat widget. Adding a chat widget to your website will make your customer service experience even more exceptional.

• Knowledge Base

  Make your customers more autonomous with a knowledge base. Forget about repetitive answers, hidden or unindexable help contents, slow answers or non-autonomous customers.