Online booking & scheduling software
I bought this for my daughter and she loves it. Works very well for small businesses. I highly recommend it.
The product is not refined in terms of the features offered. There is no option to change the currency symbol position, either before or after the amountβit is always set to appear before the amount. The program allows the creation of catalogs, but only one is displayed, lacking categorization. The translations on the mobile version do not match the desktop version. Saving and editing services require frequent saving of each sub-tab to avoid losing work. The product still needs a lot of work.
The support has been great. The turn around times along with issues resolution for queries is amazing. Keep it up Kiwilaunch Team...
The site/app performance is very good. No hangups.
Great overall product! Just wish that they allowed Pabbly Integrations so I could pair with SMS-it and send texts to clients for confirmed appointments!
I adore everything about this product. Its functionality aids not just in providing my services, but also in guiding me through the process of understanding what I'm offering and the best way to do so. It monitors workflow and maintains excellent records. I was uncertain about where to begin with my own service-based business, but Kiwi has simplified it tremendously.
I purchased the license and loved everything about it: ease of set up, speed, functionality, visuals. The only problem that I discovered later rather than sooner is that there is no option to create packages of services that act as a "bank" where clients can schedule from and where canceled classes can sit to be re-scheduled at a later date. Orkun and I respectfully disagreed on the need for this feature, but for my business, it is ESSENTIAL. Most of my business comes from corporate accounts and all of my clients are professional adults. The ability to never lose their classes if their schedule is busy is a foundational expectation and selling feature for me. But it can't be done in Kiwilaunch. Orkun provides phenomenal customer service and tech support. He responds very promptly and is always so helpful. And as a small business owner, that kind of support is worth its weight in gold. In all honesty, I am sad that Kiwilaunch can't work for my needs. Especially since I recently tried the Amelia Booking Plugin for Wordpress and not only did a serious problem arise but after 2 weeks it is still unresolved and they caused a critical error on my website that I don't know how to fix. I hope Orkun can read this and consider adding a packages feature soon because Kiwilaunch is the system I want and need and his dedication to client needs leaves every other company in the dust.
I love using Kiwi Launch for my clients serviced based businesses! The setup is very easy & design is simple enough for business owners to navigate around easily.
What has sold me most is the customer service. There were features I noticed it didn't have yet & so I reached out to them & are happy to enhance the software to what the customers are needing, which is a key indication of a great software team!!
Really pleased with this product - intuitive to use and truly outstanding customer service!
We tested a few other appointment booking platforms and we happily decided to settle with Kiwilaunch. π
What we loved:
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Platform is polished and snappy
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Easy to navigate and use
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Fast set-up including custom domain
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Customization and branding options
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Booking page is nice and clean
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Amazing support and founder
Suggestions:
π‘ More filtering options on reports
π‘ Better filtering options on date range
π‘ Multiple email addresses for notifications
π‘ SMTP for branded emails
π‘ Labels and icons for easier reference
Overall, Kiwilaunch already show signs of being a contender in the online booking space with its fast, stable, and reliable platform. π
Orkun and his team has a bright future ahead! π
I needed an affordable solution to help me schedule bookings for my new small business and KiwiLaunch has provided me with everything that I need. I am still in the early stages of setting everything up but the customer service has been a gift and I am thankful to have a simple interface to work with as I build this piece of my business. An easy 5 tacos from me!
This software doesn't satisfy my particular use case. But that incompatibility gave me an opportunity to experience Orkun's phenomenal customer service.
I first sent a message through the backend. He responded quickly and laid out a couple options, trying to meet my need. I replied, asking for some clarification. He offered to get on a video call.
During our Zoom chat, he walked me through software on a screenshare, explaining everything I didn't understand. He was eager to understand my need and to try to make something workable for me.
While it's not the right fit for me, it's an impressive piece of software and I'm very glad I tried it out.
I recently purchased and started setting up a booking tool for my coaching services, and I couldn't be more thrilled with my experience using Kiwilaunch. From the outset, the setup process was very intuitive and hassle-free. I had a few questions along the way regarding Cname, Google calendar integration and integration with my local payment provider Paystack and I followed on Orkum email inviation and booked an onboarding session.
Orkum not only addressed my queries with patience and clarity but went above and beyond to ensure I felt confident moving forward.
I'm looking forward to witnessing Kiwilaunch continue to grow and innovate.
if you're seeking a booking tool that not only delivers on its promises I wholeheartedly recommend KiwiLaunch.