Create interactive product demos in minutes with AI.

Hi !
Since few days i try to login with connected goolge-account. I wrote emails to get support. Nothing happens, there is no answer from their support team. My money is wasted.

It can record, edit text, blur, zoom in, edit narration, and do many other things you need to do, and it is very efficient.However, when I try to download what I have created, I get an error and cannot download it.There is no staff present in the discord community either.They appear to only comment very rarely as if they are continuing.

The app looks promising, yet I haven't seen any progress since purchasing it. This isn't my first experience with Layerpath—I previously purchased and refunded it during their initial launch, and even after my second purchase, I can't see any substantial improvements. The app appears clunky compared to tools I use like Floik and Fable. Their custom domain feature is buggy and doesn't work properly—I've tried contacting support, but responses are slow. Additionally, unlike other white-label LTDs I own, their custom domains don't include free SSL certificates. I feel this platform is declining. :(

VERY buggy and core functions need improvement

Started well however after a few videos, the bugs really started to show

- Once you create a long video, over 4 minutes or so the export fails every time with no clear error message for the user. Support are still working on a fix...
- AI voiceover - This jumps around a lot on some exported videos
- Cloning videos - Does not bring across any of the AI voice over. Would be good to have this as user may want to make a cut down version of an existing video.
- Editing studio - Very jumpy. A smoother vertical scroll function would be good.
- The rename video function does not work until you are in edit mode. Unsure why this is an option before you are in edit mode.

Other areas

- Would be good to have a folder structure for videos and guides.
- When you cancel a recording via the chrome app, it would be good not to save it to the library

What should be a quick and straightforward creation and editing process, takes sometimes hours and then you find out that the system cannot even export the videos you've spent so much time to create.

We can't download the videos we shot with layerpath, our efforts and time were wasted. Although they said they would fix it every time, it never got fixed and the problem still persists.

I got this deal because of a video review from an influencer I trust ( and still do ) without testing it. I would refund but was to late. This product service does not work. Video export shows always an error, cant record screen only one tab , chat support is dead, no reply, what a waste of time and money.

Since the voice overs overlap, this makes no sense. The support is deader than Russian soldiers on the Ukrainian front.

I bought Tier 3 and I'm really trying to like it, but it's just taking up too much of my time! It would be better to provide the core functionality in a stable way and then expand it than to implement features that are half-finished.
I created several demos for various simple click animations. Despite the instruction to create everything in German, English is always used. I can't have this translated by AI, but have to translate it by hand. The translation is then not adopted from the tour to the guide or the video. If you want to use a tour and a guide or a tour and a voiceover, you always have to write everything two or three times.
When recording the tour, video sequences and still images are sometimes used. I can't understand when the system selects which format, and what the system suggests is often unhelpful. It's not clear to me how to switch from a still image to a short video sequence.
I was repeatedly unable to generate an AI translation in German for a video. The buttons were simply not active. Tough luck.
The animations in the videos are simply unbearable! They don't help at all to understand a shot because the image jumps back and forth in seconds and you can't see anything. So I have to delete these things by hand every time and create new ones. Unfortunately, this is only partially helpful because if you want to zoom in on an area and leave it in this zoom position for a few actions, it unfortunately doesn't work because the zoom speed is linked to the length of the effect. I couldn't find a setting to keep this keyframe. It would certainly make more sense if the length of the effect were linked to the length of visibility and the speed of the effect could be set using an option slider.
These are just a few of the things I noticed while working with the tool. It would certainly make sense if the developers took a look at the tools commonly used on the market and saw how they have solved these issues.
As I said, I have been working as a UX specialist for many years and I can only say that the usability is currently still very underdeveloped, in addition to the bugs that the tool has. So I'm considering returning it. It's a shame, I really tried to like it!

I'm on Tier and I just created my first tour. And I'm blown away! This makes creating my onboarding videos so much better!

I love the concept and the potential of LayerPath. However, the one feature I need most right now isn’t available yet.

Currently, I can’t create a step-by-step guide for my Discord server using the desktop app because LayerPath only allows screen recording within the browser. This limitation prevents me from showcasing real-world scenarios to my community members, as I need the ability to record directly on my computer.

So, here I am, debating whether to keep my fingers crossed for an update or request a refund for my Tier 3 license. As a creator myself, I love supporting innovative tools, but I also want to invest in solutions I can actively use—rather than just collecting software with unrealized potential.

Layerpath has truly impressed me! After trying and refunding it twice before, I decided to stick with it after upgrading to Tier 4, and it’s been a game-changer. I’ve started using it to create SOPs for both my team and clients, and it’s hands-down the best tool I’ve worked with in this space.

What really sets it apart is its versatility and simplicity. With one recording, I can generate SOPs in three formats—a video guide, an interactive walkthrough, and a step-by-step guide. This feature is incredibly powerful, saving me loads of time while delivering polished results tailored to different needs.

That being said, my only concerns are the currently empty roadmap and lack of updates. I also noticed some minor bugs here and there, but they haven’t been deal-breakers. These are things I hope the team addresses soon because this product has immense potential.

Overall, Layerpath delivers exceptional value and is a must-have for teams managing processes and client workflows. I’m confident this tool will only get better with time!

I do not typically write reviews, but I have to say, LayerPath is REALLY cool! I've tried other screen capture, Scribe type software and I have returned them all. I'm so happy that I purchased LayerPath and I look forward to working with them for a long time. Awesome tool!! 5 Taco's here :)