Boost your customer support with AI automation

About Reply-hub

Imagine a world where your customer support team could handle 4.6 times more inquiries without increasing headcount. That's the power of Reply-hub, an AI-driven messaging contact center that automates repetitive questions and frees up your agents to focus on complex cases. With Reply-hub, you can engage customers across all their preferred channels - live chat, Facebook, Instagram, WhatsApp, and email - and provide a seamless, omnichannel experience. The platform's AI assistant learns from your agents and automatically handles common queries, routing the more challenging ones to the right team members. But Reply-hub isn't just for customer support. It's an all-in-one solution that can also streamline your internal helpdesk, HR processes, and marketing efforts. By centralizing all employee and customer interactions in one platform, you gain deeper analytics and better control over the customer experience.

• Omnichannel Chat

  Talk to your clients over Live Chat, Facebook, Instagram, WhatsApp and Email.

• AI Automation

  Automate repetitive questions and let your agents focus on difficult cases.

• Traffic Spikes

  Get ready for planned and unexpected 10x traffic spikes with AI automation.

• Scenario Editor

  Create complex scenarios with integrations in a no-code visual editor.

• Knowledge Base

  Build a smart knowledge base to automate repetitive questions.