Your phone calls, handled beautifully

About Thoughtly

Thoughtly is a revolutionary AI-powered platform that is transforming the way businesses handle their phone calls. With Thoughtly, companies can build and deploy human-like AI voice agents in just 17 minutes, enabling them to provide seamless customer service, streamline sales processes, and enhance overall communication strategies. The platform's key features include intelligent call routing, comprehensive analytics and reporting, and a customizable knowledge base that allows agents to learn and improve over time. Thoughtly's AI agents are designed to handle a wide range of tasks, from new customer intake and appointment scheduling to outbound claim status calls and FAQs. The target audience for Thoughtly includes businesses across various industries, such as healthcare, real estate, government, insurance, legal, services/utilities, retail, and travel/hospitality. These organizations are seeking to reduce labor costs, free up their staff, and deliver superior customer service by leveraging the power of AI-driven communication technology.

• Customizable AI Phone Agents

  Thoughtly's AI agents can be customized with human-like voices, personality traits, and background noise control to align with your brand.

• Conversation Editor

  Thoughtly's no-code, drag and drop UI makes it easy to build AI conversations with A/B testing capabilities.

• Skills Library

  Thoughtly's AI agents can perform a wide range of tasks out-of-the-box, integrating with your CRM, calendar, and other tools.

• One-Time Training

  Equip your AI agents with initial call recordings and knowledge bases, and they'll remain continuously updated without further training.

• Conversation Insights

  Thoughtly provides comprehensive analytics and detailed reports to help you optimize customer interactions.

• Agent Coaching

  Provide feedback to your AI agents, and they'll learn and adapt based on your coaching to continually improve their performance.