10Web
One Year Later, After Renewing, Things Got Worse, Not Better.
Out of 210+ codes purchased on Appsumo, I've only been gravely disappointed in a couple of them. If I hadn't had so many good experiences with Appsumo, this one would've been enough for me to condemn Appsumo. It really is that bad;
One is PublBox, which simply went offline completely "due to covid". But that pales in comparison to the nightmare that is 10web.
This one, I WISH they would go out of business because MAN, they are really screwing people. Not only did I lose a client because their SEO tanked after switching to 10web, which I was willing to look past. Then, reality started to dawn on me when I saw how broken all of their plugins were.
But yeah, Google Cloud Hosting right?! Must be fast and what a great price! Well, not really. You can get MANAGED Google Cloud hosting where you actually get control over the resources and where the support gets back to you. But hey, I dont mind slow support as long as they are useful. 10web's support is glacially slow and absolutely useless.
Not suprising, considering the platform they are supporting is completely broken. My sites would go down on an almost monthly basis with 5xx errors and they would claim it was due to plugins, even though I disabled the plugins trying to troubleshoot myself. Not to say they're lying, as they are completely clueless and middlemen between their equally useless devs.
Now for the platform itself, nothing works: Security + Speed Optimizer break the site in one form or another. The SEO plugin is useless unless you want to pay an insane amount for Ahrefs API package. The automatic backups tend to turn off when the plugin is updated, but it doesnt really matter because restoring the backups (or restore points for that matter) doesn't do anything at all.
I've wasted so much time trying to like 10web. I'm writing this review in the hopes of saving someone else the pain that I did. By the way, it's not even fast. Server response times are literally off the charts and not in a good way. See the before and afters of my server monitor below.
https://drive.google.com/file/d/1NgWAbelCqRJJhfISV8fRzlJstaVeYIVr/view?usp=sharing