Stacked it 10 times.
Despite some quirks here and there, I find incredible value in their hosting service. I honestly don't care much about the plugins or the connected websites, although it's is handy that I can connect and manage external websites.
The 10web hosting is powerful. It might not be the fastest base clock speed, but it surely makes up for it by having multiple CPUs, heaps of RAM and a way faster than average performance.
I've been testing and benchmarking different hosts. Coming from basic DigitalOcean, I've tested Vultr Compute and Vultr High Frequency Compute as well as Hetzner Cloud. 10Web knocks the socks off DO, eats Vultr Compute and Hetzner cloud for lunch, but in terms of raw single core performance, Vultr High Frequency Compute is obviously faster.
Without diving into detail, having more cores and more RAM beats having a higher base clock speed. It will show in the stability and ability to run Wordpress with e.g. WPML, WooCommerce and a page builder.
10Web saves me the trouble of having to worry about server provisioning, configuration and kernel updates. I can easily set up a staging environment and backups are included.
The pricing is super attractive with the AppSumo deal. Stacking 10 codes means I pay $690/yr for 19 hosted sites. When renewing, I only pay for the sites I use/need and still pay the discounted price of $36.32 per site per year. Only if I ever go above 19 sites will I have to pay $120 per additional site.
That's $10/mo per site.
To compare that, you would easily land at the same price with a single core 1GB RAM self managed instance if you add backup service, floating IP and a server management dashboard to the equation - not to mention having to manage it yourself. There's 2FA, SSH, SFTP and MySQL access and settings can be changed per host (wp-config and/or through support), so it's certainly flexible enough for my needs.
Not all is perfect though. Provisioning should be faster and perceived speed can be improved a lot. I'm also having some issues with a site that was migrated using the automatic migration service (could be my own fault), adding domains and/or issuing a certificates doesn't play well with Cloudflare in front and I've had an issue with the system auto adding domains to a site because of site settings.
Once the live chat started working, things have been much better and 10Web has proven to be very helpful and friendly. The support process isn't streamlined yet though and I look forward to be able to view my tickets somewhere :)
What are you waiting for? Buy now quick!