10Web

Short answer - definitely not!

I have had awful experiences with their customer service. They take days if not more then a week to get to your ticket. Very nice support team that responds quickly during the day, but they never know an answer and forward it off to the developers so if you have an issue expect it will be about a week until they get to it. Then they break things on your site, like every image on the site, and didn't check it even though my ticket was about their awful image optimization. Ticket resolved!

Restoring backups never worked for any of my sites. Restore points do work however, but it only saves up to the last 10, but I only have 5 recent restore points available. So if you need to go back 2 weeks you can't. Sweet.

They have not added 1 theme since a year ago. Although the themes page still says more themes coming soon! Good one.

I have not noticed 1 feature or update or upgrade added in the past year.

I give it 2/5 stars because of the potential it HAD and their price compared to WP Engine and others, and their uptime was pretty good with only a few downtimes throughout the year. But after a year of nothing that I've noticed new except customer service getting worse it's an easy pass to move my sites away and end this deal. They don't have the development support team to handle enquiries like Bluehost which fixes your issue while you're in live chat.

Complete waste of money and one of the very few deals I regret getting here. And I've gotten a few.