I've been using AnyChat for only a short time, and not in real anger as yet, but what I have seen I really like. I've used other platforms and I find AnyChat a little more intuitive and adaptable. I can't go into many details about pros & cons due to my as yet limited use, but so far so good. I'm still in start up mode with my business, but I have started testing the AnyChat integration. There is only one thing that I am finding harder to get to grips with, and that's the branding. I've set the branding in the settings, but also in another part, I forget which, and no matter what I do in the settings, the branding now doesn't change. It'll be my learning curve I have no doubt, but if that's the worst, then I'm happy. Lol.