Bot9

The bot9 site used to scan websites to import training information for each bot. You could always add extra information but the website scanning was an integral part of the process. This feature seems to be dead now and you now have to manually create each page that the bot would be trained on. If your standard website has 20 to 30 pages total and you have 10 website, get ready to manually create and feed the bot up to 300 pages of information instead of it doing the scanning that it used to do.

Customer support and response is pretty lacking. The FB group seems to be dead with no responses to people's questions. The slack group seems to be gone. E-mails and chat messages don't get response either.

What was once one of my favorite appsumo finds is now one of my biggest regrets. Hopefully they'll turn things around and make the product as good as it was six months ago.