ChatMaxima
FIRST IMPRESSION:
ChatMaxima is well thought out. The onboarding process is clean, clear and guarantees you get your account set up correctly.
The platform supports a chatbot you can embed into your website using the embed code. Bot Customization is easy, once Vignesh pointed me to where the configuration link resides.
This is the only use case I've configured since buying, as it's my primary requirement, along with its native integration with GoHighLevel. That alone was the deciding factor for me. I've tried other chatbot platforms, and this is the first one to do this natively. LOVE that.
I look forward to implementing SMS and WhatsApp in the next few days.
WEBSITES
If your brand has multiple websites, you can use them all to train ChatMaxima and deploy them across your company's network.
If you own multiple businesses, you'll need one ChatMaxima account for each separate business, since the AI needs to be trained on each individual business's content. Makes total sense, and at the price for this lifetime deal, it's a no-brainer.
KNOWLEDGE BASE
Each account comes with its own knowledge base system built in. Love that.
CREATING A BOT
I have the option to design a custom Chatbot, an "Instantly Deploy" Chatbot, or use a wide selection of pre-built template bots.
The Bot Builder is very similar to GHL's Automations tool, so if you're familiar with that, ChatMaxima will be easy, as your existing skillset transfers. Widget settings are available from a link inside the LiveChat editing page, including all your default text for your bots.
TRAINING CHATMAXIMA
I love this part best. The system automatically adds all URLs from your website's menu, and you can add as many other URLs as you need to ensure the bot is fully trained.
ChatMaxima has a bunch of other features I don't need at the moment, but if you want to run campaigns or add additional users and/or departments with specific roles/responsibilities, it's all available.
If your needs are similar to mine (quick, easy setup, bot training and deployment) then this 5 Taco product is a no-brainer.
If you're not familiar with creating automations, your learning curve will be slightly longer, but well within the abilities of even the newest Sumoling.
🙏 Thank you for your 1-on-1 walkthrough session and your seemingly instantaneous responses to my emailed questions, Vignesh.
P.S. Either you have a well-trained bot answer your emails, or you never sleep.