AI powered answers using workplace apps

Review as of January 4, 2025:

I was one of the earliest supporters of Findr, having bought a T5 license on June 2024. I bought into this product because even though at that time there were a number of rising competitors, this product claimed to be able to do everything and continue to improve itself.

You may notice that it says Tier 5 has unlimited account integrations. Not true at all. I don't use most of the integrations that it does have, but of what it does integrate that I use is GMAIL accounts-- I have a lot of them. Unfortunately, despite being Tier 5, the max is a paltry 5. FIVE! HOW IS UNLIMITED ONLY FIVE ACCOUNTS?!!? I complained and asked for an increase, and although the team responded, they were non-committal to my request. Their response gave me hope that they would eventually up the number to unlimited LIKE THEY PROMISED, so I foolishly kept the license, now to my regret. Oh, and what about being able to map out your local drive? That, I was told, was in progress. It is now 2025 and still it is not available. To me, that's a basic requirement for this type of product.

So what has developed since I bought my license? They now have moved Findr from 'V1' to 'V2!" That sounds, like, well, an upgrade! But, it's not. For instance, the search no longer works... that is, unless you use the copilot feature. Which, by the way, despite being a Tier 5 customer, I am limited to 30 copilot inquiries a day? Unlimited suddenly sounds very limited. And even when you do have a spare copilot query to spare, it is SLOW. SO FREAKING SLOW. It's looking through just a handful of GMAIL accounts, that's it.

This is a useless trash product in its current state, and I don't even feel bad being harsh in my criticism. The product was heavily marketed with big promises to its AppSumo customers, and now whoever faithfully stuck with them are left holding the bag. I spent 800 dollars of my hard-earned money for what is at the time of this writing an unusable SaaS product that is a gimped (i.e. weaker) version of their top monthly recurring subscription (which would take over 2 years to break even).

Perhaps what is most infuriating to me, beyond the fact that I spent nearly a grand on a useless product in its current state, is some of the messages I was seeing in the Questions section here on AppSumo for the product. For instance, there were questions asking about local file search support, and at least one of their team members said that it was launched. Nope! In another similar question about the topic, another team member said that some people don't want this feature. How ridiculous! Customers seek out AppSumo partners because they trust that they are generally trustworthy. What I see from these exchanges is anything but that. Separately, their roadmap (https://findr.mydoran.app/roadmap/product-roadmap) has not shown ANY changes since June/July 2024. If nothing else, this alone is a huge red flag.

I would recommend that all AppSumo prospective buyers take strong caution when considering this product. I am not confident that the leadership team is interested in making good on their promises.

This app is supposed to perform seamless universal search , any additional functionalities or features should not completely remove the universal search feature that we purchased for. There are plenty of other products for second brain and uploading PDFs for chat function. Your statement on notion claims “Version 2 is our attempt to give you infinite memory ALONG with universal search” but the fact is the universal search is completely broken and non-functional. I’ve purchased the highest tier and now it’s useless. You had also promised a lot of integrations with apps in the beginning, but it’s still the same apps and non functional at this point. Findr is no longer the unique app.

You now claim it’s working exactly the way it’s supposed to, which is broken? This is a breach of contract and unacceptable to us that heavily invested in you for the only feature that it’s now completely broken and non-functional. Please restore for us early adopters.

By fixing the Universal search function, Findr would have been the most unique app, but all other added functions in V2 are available in other apps.

https://usefindr.notion.site/So-WTH-is-version-2-142cc5e0cb7980f491d2f1415dd56398

“Hello, Nishkarsh this side from Findr 👋,
I know sudden changes with v2 have been super frustrating and it took you by surprise. However, version 2 is functioning exactly the way it’s supposed to function. We stopped focusing on universal search because of many of you just wanted a simpler way to upload things using integrations eg - a page from notion, email from gmail, or folder from google drive.”

Keine der angebotenen Integrationen in zum Beispiel Google Drive oder Outlook funktionieren. Diese App bietet nicht die angebotenen Leistungen. Ich finde es sehr schade das ein solches Produkt was die beworbenen Funktionen gar nicht bietet auf diesem Marktplatz angeboten wird.

How works or any document for:
1. Unlimited user(s) per workplace?
4. White labelling - CNAME configuration and own branding
5. Access to Multiple LLMs

"What are the differences between..."
2. Unlimited AI searches/chats per month
3. Daily copilot searches (sources and apps): 30

"Take the leap of faith and trust where the journey takes you."

Findr has always been my preferred tool for finding emails efficiently. Its user-friendly interface and powerful search functionality made it incredibly easy to locate important messages and stay organized. However, ever since the rollout of Version 2, I’ve been experiencing significant issues with the search feature.

It seems to be broken, so I can't find any emails, no matter the keywords or filters I use. This has not only become a frustrating experience but has also hindered my productivity. In a fast-paced environment where quick access to information is crucial, this limitation is a significant setback.

I would appreciate any feedback or updates regarding this issue. Thank you for your attention to this matter; I hope a solution can be implemented soon.

I was a happy user of version 1, which really helped me find documents efficiently.
Unfortunately, since the update, I can't use the app at all. The inability to connect my Gmail and Google Drive accounts makes the app completely unusable.

Version 2 is beyond broken. What happened? Has all development stopped on this project??

Originally I was able to find files and emails. It was slow but functional. 2.0 destroyed any useful. It's just gpt but dumb. Much dumber. It can't find anything. It bills itself as a 2nd brain but it's not even a 2nd rear.

Worked fine in the first version. But after some updates you feel like you working on a MVP without any rights. With the last update the integrations for Outlook, OneDrive and Teams vanished. So this product is worthless.

"Upgrade to Pro plan to select this model"

Broken promises already as stated by last comment ?

(Selecting different models worked fine right after you deployed this feature, a few weeks ago)

Here's the thing:

I'm trying to create a basic custom chatbot.

Whenever I chose an LLM other than gpt-4o... it says please upgrade to "Pro" for access.

I have Pro!

The deal terms promise Pro plan upgrades as standard.

Yet, here we are, 1 or 2 months after the deal has ended and they are already going back on their word.

@appsumo what's even the point of having deal terms if you're gonna let every dishonest developer come here and treat sumolings like garbage?

it seems as if as long as they give you some sob story about server costs, you'll bend us all over and tell us to take it.

what's worse is, they are blocking us from using new updates... even though we are paying with our own api keys!

disgraceful.

Spent hefty on the highest tier hoping I could start becoming productive with my knowledge base. But it turns out hardly making something useful. Sometimes the search doesn't return anything, and other times it fetches irrelevant data. And even if it does find something, the answer is incorrect. For example, asking for the latest updates of a specific project name on JIRA returns JIRA product updates from Gmail. It's supposed to save me time, and not taking my time to guess or experiment. So I stopped there to avoid wasting more time after 30 min getting nothing. Tried again weeks later, and no difference. Now with the last try a few days before my refund is due, I have no choice but to return it.

Note that my results are not related to the outage happened on 8/21.