ProductivityGristGrist team is helpful and wants to help customers

Grist

Grist

Grist

3
5.081 reviews

Open source spreadsheet that goes beyond the grid

Grist team is helpful and wants to help customers

You can read the quality of Grist itself in other reviews. However I'd like to point out how the team is making the effort so you can use Grist optimally.

1. YouTube videos

https://www.youtube.com/channel/UCx0ioQrrC-bIrkmZ7ZULr0g

These videos are based on "close to real-ish" use cases, not just "to do" simplistic stuff. Really useful.

2. Grist Community Forum

https://community.getgrist.com/top?period=monthly
(you don't have to be a current customer to access this)

You can see that either Dmitry (CEO), or Paul (CTO), or Anais (VP of Product), or Alex (Software Engineer), are quite responsive in helping users almost daily.

3. 1-on-1 Conference Call

This is not always given, but if you ask nicely they may agree. :)

So my wish, is that they keep on delivering good support like this going forward. I sincerely hope they will be even more successful.

hendy
Purchased from: AppSumo.com