Capture. Comment. Collab.

- really buggy
- interface not clear (which you wouldn't expect from a UI/UX feedback app..)
- chrome extension is also buggy
- full page screenshots from the chrome extension don't always match the page
- hard to annotate
- sharing public projects doesn't show screenshots in the project
- I wouldn't share this with clients for feedback
- this app is not ready for prime time

Only managed to check it now, and it's too late for a refund, but would have surely got this refunded..

Hard to use, chrome extension barely works, very few tutorials found online.
Barely any difference between the free plan and the paid plan (this deal), but even if you asked me to use the free version, I still wouldn’t use it. This software is far from ready
Difficult to annotate your notes, impossible to organize everything neatly. Totally defeats the purpose
I wasn’t gonna refund something that’s so low cost, but considering how frustrating this is, sorry it’s not worth the purchase price at all and don’t envision myself ever logging in again

I like the UI. I think it's easy to use. Not a super techy person and this was a breeze to pick up. Does everything they promised and the price point is more than reasonable. I think this one is a no brainer if you are looking for something like this.

I have been looking for a tool exactly like this that offers everything you might want in a screen capture tool. This app has good potential. It obviously still needs some polishing. The big negative for me right now is the interface. I appreciate the fun design, but the UI / UX needs to be easy to understand rather than being fun.

Pros:
- It has all or most of the features you could want for a screen capture / feedback tool
- Great deal!

Cons:
- Still needs polishing (Especially the UI)
- A little tough to get used to the UI. This worries me when I use this with non-technically inclined people. I would imagine that the tool should be super easy to work with.

First of all: the product works quite well, but it's the small shortcomings that spoilt the fun for me - and the lack of support!
I took over an hour and found 13 issues, many in the area of suboptimal UI / UX decisions, but also bugs.
Saving and loading screenshots also takes 2-4 seconds, depending on their size and also loading some overview screens. During these loading times, displaying the logo (even several times) in a gigantic, pulsating and frantically rotating manner, so that they catch the eye even more, is already rather counterproductive from a psychological point of view!

I collected all the issues with the app itself and sent a message to the developers in the chat window provided 10 days ago. Since then it just says:
"The team will be back 🕒 Monday."

I understand that a product here on AppSumo is not completely error-free due to the low price and can be optimised here and there. But not responding to messages during an ongoing AppSumo campaign is really a no-go for me!
I'm now waiting until the last day of the refund option to see if things improve or at least get a response from support.

Try it yourself: Create a full screenshoht from the product page of Instacap on Appsumo.
Now try to annotate. The complete long screenshot is shown at once.
Cons:
1️⃣ Click on the zoom-in icon and it enlarges the screenshot (with bad behavior) click on the zoom-out icon does not go a step back, instead it shows the complete screenshot again.
2️⃣ Use a pencil or rectancle (or any annotation tool). You can set it to the lowest width, it will show up huge.
3️⃣ Comments: Comment anywhere on the Screenshot. Go to the right sidebar and click on a comment, it will not show you the position on the screenshot (does not navigate to the point)
4️⃣ Support? I asked 2 days ago in my account about these bugs, no reply until today also no email. So I decided to write this here.

I have made a screencast of these bugs:
https://share.zight.com/8LueBGjN

The annotation tool seems pretty generic.. like an old school paint feel. Wish it was how the comment button is where it feels integrated into Instacap And not a separate feeling entity.
But.. gets the job done. Right.

But the comment button that drops a pin is the best way to use it to be quick. maybe a hold and drag the click to outline in a colored square or circle outline with comments like the pin now. would be simple and effective.and easy to keep.. more of a flow feel and simplify the process.

Pretty useless for mobile which is what I was hoping with the web version would solve for my shirt design feedback to my clients. Which they CAN comment but not add photos without an account. Ugh.

Hate asking clients I barely know to sign up for anything.

But 4 stars for the potential, sweet ui, and it’s an appsumo start up… so 4 stars for having a lot I like. And it looks good. Just … a littttttle pinch of polishing.

And it’s a solid piece of software.

Folders, projects, extension is simple to use cough cough wish you had free select where you can drag what to highlight freely lol but not a biggie. It’s clean and works for quick capture.

Mobile web app. Pleaseeeeee.

So my clients can make you make me need this app.

Great potential. Again. No knocks. Just a feedback. And I see people dunking on this. And idk why. Stop expecting the final product. Week one of a launch of anytjing on here.

Keep up the good work.

Maybe make the pin icon way bigger when you click for a comment.

4 tacos fosho

Instacap is a game-changing Chrome extension (soon a desktop app as well) for anyone who needs to capture, annotate, and share screenshots efficiently. It supports everything from partial to full-page captures, making it incredibly versatile for web developers, QA teams, marketers, and more... 🌐

The real magic lies in its annotation features; you can draw, comment, and upload additional documents or images directly onto your screenshots, making in-context collaboration a breeze. Yes, a breeze, because you can share the link with your guests - no login is needed! ✨

Best of all, the intuitive folder and project management system ensures your screenshots stay organized and easy to access. No more hunting through endless files! 👌

Grab the LTD on AppSumo and enjoy hassle-free screen capturing and collaboration. This tool is an absolute must-have for anyone serious about efficient visual feedback! 📌

What I expected:

- Due to the amazing UI design and branding of the website and backend, I expected to be able to get similar visual options/output for my screenshots. That is not the case.

- The amazing branding and wonderful website, plus the polished marketing mockups duped me into thinking there would be more unique/polished annotation, markup options.

What I got:

- Pretty much the same annotation/markup/editing quality as Microsoft Paint or system Snipping Tool, plus the sharing function.

- The built in fonts for InstaCAP were not impressive either; Times New Roman, Comic Sans, Arial.

______________________________________

I'm gonna have to refund this. Nothing like I thought.

I still think there is great value in this, for MOST users. I was just expecting a lot more quality/differentiation on the visual presentation side of things.

The actual user experience was really nice for me. The backend UI is meticulously designed, and I love it! I just wish the actual annotation software offered the same.

I do think that users will also find value in the PDF annotation feature.

This is just not for me, but if you need to share snippets and screenshots often with others, this is a great option because it has a centralized way to snip, share, etc.

The so-called desktop app is actually a wrapper! And it doesn't take screenshots.

It has potential to be a great capture + comment/annotate/collaborate tool, but to me there are still some bugs and annoyances that I want other people to be aware of.

Bugs
1. If I go to "edit capture" to add a fancy background to it to share in social media (a feature that I love that is integrated in the app), then this image becomes the capture itself. I would love to have those two things separate: the capture itself where I can annotate and leave comments, and the capture with the fancy background to share in social media or blog post. Of course, it would be nice to have a button to make this edited image as the main capture, but it should be optional.
2. The annotate feature bugs a lot. A few times I have added a rectangle to my capture, and then when I come back to the capture the rectangle is not there. And then when I try to annotate the capture again, the app shows "no data" (I am working with Arc browser for Windows, I don't know if this is a browser specific issue).

Annoyances
1. The crazy big and ugly animation when things are loading appears everywhere. Actually, in my opinion, this specific thing make the whole app to feel much less refined.
2. The app is quite slow
3. The icon of the app disappears in my browser window. Three white arrows and one black one, really bad choice of colors.
4. Please remove the "Upgrade to pro" button on the header of the app.

I am still undecided if I should keep this tool or not.