Appointment SchedulingkiwilaunchLove this platform just wish it had packages option

kiwilaunch

kiwilaunch

kiwilaunch

1
4.839 reviews

Online booking & scheduling software

Love this platform just wish it had packages option

I purchased the license and loved everything about it: ease of set up, speed, functionality, visuals. The only problem that I discovered later rather than sooner is that there is no option to create packages of services that act as a "bank" where clients can schedule from and where canceled classes can sit to be re-scheduled at a later date. Orkun and I respectfully disagreed on the need for this feature, but for my business, it is ESSENTIAL. Most of my business comes from corporate accounts and all of my clients are professional adults. The ability to never lose their classes if their schedule is busy is a foundational expectation and selling feature for me. But it can't be done in Kiwilaunch. Orkun provides phenomenal customer service and tech support. He responds very promptly and is always so helpful. And as a small business owner, that kind of support is worth its weight in gold. In all honesty, I am sad that Kiwilaunch can't work for my needs. Especially since I recently tried the Amelia Booking Plugin for Wordpress and not only did a serious problem arise but after 2 weeks it is still unresolved and they caused a critical error on my website that I don't know how to fix. I hope Orkun can read this and consider adding a packages feature soon because Kiwilaunch is the system I want and need and his dedication to client needs leaves every other company in the dust.

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Purchased from: AppSumo.com