SalesLaxisTurning into bait and switch

Laxis

Laxis

Laxis

1
4.244 reviews

Maximize every customer conversation with laxis AI

Turning into bait and switch

This is turning into a bait and switch, which is the first time I have seen it on AppSumo, basic changes in the product are now only included with an add-on that costs money. We paid money upfront to give you feedback and get incremental improvements in the product.

They just sent an email to all of their appsumo users stating "we just updated our Zoom integration so that Laxis will automatically join your Zoom meeting through your calendar. No more URL copy and paste! This feature is available through the Add-on plan as well." That add-on plan costs $10 a month.

I have no problem with them charging for credits for Audio Transcribing or AI summarizing, cool features that use up AWS processing, or whatever service they are using. Something as table steaks as allowing me to have this auto add to Zoom is not an additional feature that they should be charging for, its an improvement to an already existing feature. New modules I can understand them charging for.

At this rate their going to charge for Single Sign on, or Name identification.

Really Disappointed

what_is
Purchased from: AppSumo.com