Libretto

Initial Impressions
I initially used Libretto for editing purposes and was quite impressed. The software performed exceptionally well, allowing me to make precise edits efficiently. Satisfied with the results, I decided to purchase an additional code to continue using the service.

Performance Issues
However, after a period of seamless usage, the software has ceased to function correctly in less than a month.
Specifically:

Editing: It has stopped providing edited versions of my documents.
Saving Issues: It no longer saves the processed versions of my work.
Download Problems: There are issues in preparing a downloadable version of the edited documents.
Impact
These malfunctions have significantly impacted my workflow, resulting in considerable inconvenience and delays. As a paying customer, this experience has been frustrating, as the core functionalities that made the software appealing are now unreliable.

Customer Experience
I hope there will be a resolution soon that addresses these bugs and restores the software to its former efficiency. Until then, I cannot recommend [Software Name] based on its current performance.

Overall Rating:
Given the recent issues, I would rate my experience as follows:

Functionality: ★★☆☆☆
Usability: ★★★☆☆
Value for Money: ★★☆☆☆
Reliability: ★☆☆☆☆

Final Note: If these performance issues are resolved promptly, I would be willing to revisit my review. I look forward to potential updates and improvements.