After spending over 1 hour going through the process, I received a prompt that my book will be in the library in 10 minutes. Its been several hours and nothing. I have sent an email to support and also nothing. I guess I just wasted over an hour of my time to submit vaporware. I am giving another couple hours before I do the full refund on several tiers I bought. As it stands right now, I would not spend a dime on this product as you have no way of knowing all your time will actually produce something. There is no record I ever wrote anything other than my lost hour of time. It's not in transcript and obviously not in library. 10 Chapters wasted.