Mailercloud

Bought their AppSumo deal and instead of simply upgrading my trial account, they forced me to create a new one and start from scratch. Said they would "help migrate the domain from the old account to new." But deleted it instead, forcing me and my team to reconfigure everything. Lost all our templates and configurations. Basic account migration seems too complicated for them. Will update my review if things change, but for now can only recommend you save yourself the headache and look elsewhere. Bad support!

Update: Actually, I started my free trial AFTER seeing the AppSumo deal, specifically to test before buying. Your support team assured me domain migration would be smooth. Never mentioned it was "new customers only" during our conversations, to the contrary. Now you're claiming it was "clearly stated" but your own support team gave different information. Lost all our work because of your misleading team! If that's the kind of support you give on day 1 to new customers, what can we expect later? I'm getting a refund.