Mode

I really wanted this App to work for me, lots of promising signs and ambition but ultimately currently it's not something that I can use
1) I was hoping that this product could be a internal communication platform for a business with a head office and five branch sites. I needed it be able to replace email and for user management to enable me to limit contact so that head office staff could contact anyone ( or any group or team) but branch staff can only see or contact staff in their own branch, or head office, but I could not find a way to do that. I think for my purpose it needed more powerful user management and configuration options.

2) In addition I could not use it to replace internal email because the text communication is in the form of a single long chat ( like text or Whatsapp messaging) instead of individual messages and subjects/threads that I can file or tag to keep organised as you would with email, I think communication would get into an unholy mess and lead to inefficiency without better features for text messaging . In that respect it doesn't appear to be the right tool for my need, at least it's not currently, but perhaps this is something they may enhance later? (I havent marked Mode down for this since it states "Chat" or Messaging" but for my purpose I need Messaging that's much much closer to email than a Whatsapp chat.

3) I tested the Video conferencing but couldn't get it working properly, we both had audio which worked fine, but no video at all (despite having granted access to both cameras).

4)Screen sharing was pretty useless, during testing with two callers our video cameras didn't work, but screen sharing did, BUT the size of the screen share was so small it was not usable (it shared the screen with Icons representing the two participants in the video conference), so to my mind its not ready for use although I presume they can and will fix the VC issues in time,

I don't have the time to put into testing this any further, especially as the messaging is so far from meeting my use case now.
Its a shame, I think if the issues I found were fixed it could be a good tool, the objectives seem to be desirable but it simply did not deliver for me.
I feel it's too early stage and risky right now IMHO, too many things are unclear, not working properly or not there at the moment,.
Finally I worry about if it will survive since I asked about MRR and got no response on that matter.
I wish the vendors well and hope they may come back once things have progressed further, if they do I would be willing to take another look.