Social Media ManagementRADAARCurt customer service, lacking a basic feature

RADAAR

RADAAR

RADAAR

2
4.8252 reviews

Manage all your social media accounts in one place

Curt customer service, lacking a basic feature

I reached out to support inquiring how to set up permissions for which team members can access which connected accounts.

Their response: buy another subscription, because that's not possible.

Every other major player (Buffer, Publer, etc) lets you add team members with specific permissions for each account or group of accounts. I mentioned this and instead of offering to make a feature request they simply stated that's how our app works and closed the ticket.

I know not every feature request can be implemented, but for a product that's already so bloated with MVP features that go unused, some basic permissions would be really nice.

jamescross
Purchased from: AppSumo.com