Signaturely

As a few other Sumolings mentioned, I'm having problems, major problems. Sending out very simple 6 page docs for initials and one signature and all the pages are not being received. Also, the recipient is signing and the system confirms was completed. When I open the dos, the signature/initialed areas are blank. Maaaan I cannot have this. Realtor here and I can only apologise so many times until I look totally incompetent. Any help would sure be appreciated...