SuiteDash

First of all I like SuiteDash, but...

- files created with tickets can not be deleted.
This will at some point cause problems. If someone decides to upload tons of files, or even worse a few very big files, your storage is full. In my case my customer deal with big files (1GB and more). So 100GB isn't that much if you want to use it over the next few years. In case customers upload a lot within their tickets..well, not good for me. In case of the GDPR (DSGVO) and the "EU GDPR compliant data deletion" I would need to refund this, as it might cause serious trouble for me. The kind of trouble that kills your business.

- Calendar items can only be deleted by the customer if he takes the way via the tasks area.

- ICS files for calendar appointments came with the wrong timezone, so on android 9:00 am was suddenly 13:00 pm etc.

- no cookie banners, so you will have to implement this somehow on your own (again GDPR)

- I did a translation for german, but I fear if I try to load the existing german translation to check it out, I might lose my own creation of it.

- within the portal my customers can change the language from custom-de to english.
But...english isnt loading. Or I might have messed it up and overwritten the original english with my custom german translation? Only god know...

- still havent found a way how a new customer could register on his own. Isn't a "signup" button a thing anymore?

It is the little things that keep me busy with asking the support for help (sorry for that dear support...).

My ideas for features and improvements on https://suitedash.com/vote still won't show up :/

The good things:
- Finally a product that makes paying easy for customers. I'm also impressed with the invoice creation. The portal is great because you can configure it extensively.

- the magic link makes passwords unnecessary. Great thing I love.

I guess at the current stage it is rather a good deal for non-EU customers.
So a solid 3.5 rounded to 4 out of 5.