Discover dynamic, data-driven personas that evolve with your audience and market trends
So, since I first purchased this app, I've had trouble accessing the site. It doesn't allow you to log in with email and password. It sends you a sign in code each time. Problem is that the code never arrives. It's been to long to get a refund, but here I am trying to log in and again not being able to access this site. Last time I attempted to log in was just before the refund window closed and I had to reach out multiple times with no reply or assistance. The codes eventually came in hours later and they were expired. Some time after I tried again and was able to get in. At that point I didn't have tie to test it out. So, here I am again trying to test this product out and again I can't even get in. I don't understand why this company can't just make the login process simple. I'm super disappointed with supercopy. I wish I could actually use what I paid for. Seems as though I'm not the only one dealing with this problem.