Video Tap reviews

I bought VideoTap a long time ago. I tried adding a video again and again the service says -

'Ruh roh
We ran into an error
Sorry, the little robots running our site slipped on a banana."

I did not find any contacts for technical support on the site.

You answered me here in the comments:
"There is a bubble at the bottom right of the site that will let you submit a support request. If you can't see it, please disable any ad blocker you may have running.

We're currently experiencing an issue with processing YouTube videos and are working to fix it. If you manually upload a video, the platform should still work beautifully."

There is no way to send a message to technical support. Not on the main page and on the one that still gives an error. There are no ad blockers, I opened your site in Google Chrome, Opera and Microsoft. You write that there are problems with YouTube now. But there have been problems with YouTube for more than six months. How can you sell your service if you cannot work with the main product for video bloggers? In addition, earlier, I uploaded the video separately - the same result. The same error is displayed and it is impossible to go to the main page of the service. I repeat - I do not have ad blockers.

Maybe you are deceiving Appsumo. Maybe the service works for some, but for many it does not work. You have removed the ability to write to technical support. This is amazing!

I would really like to give you a positive review, but you can't solve my problem with your service.

I've tried a lot of the video repurposing tools on the market and Video Tap blows them all out of the water! I love the quality of the output written content and it's automatic clip selection is the best I've seen.

This is the number one tool I recommend to my clients for video repurposing!

Before October of 2024, the platform had a few hiccups, but it was a pleasure to work with and develop clips from. It has been error-prone, and no support is being offered, with the platform being unusable to me now. I tried reaching out to support multiple times to no avail. Be wary. It sucks because this was my go-to video clip platform until it became completely unusable, and when no one at the company responded to support emails.

I don't recommend this deal unfortunately.

I generally don't leave reviews on products but for this one I HAD to! This is not only one of the best deals ever on AppSumo but may be the best product for my business I have ever purchased! The blog posts it puts out alone are absolutely amazing. I have already made 6 blog posts in about 2 hours. I feel like I am just getting started with what this can and will do for my business. Thanks Video Tap!

Video Tap helps you create great short-form content.

Some reviews aren't super hyped. But it's still a solid deal for clipping videos. Those reels loop perfectly. Its video-to-blog feature isn't as slick as Video To Blog, but if you're good at writing prompts, you can still whip up some solid blogs with Claude Sonnet 3.5.

It also helps you make engaging social media content.

The tweets have different vibes and are solid. The LinkedIn posts can make nice captions for your Shorts and Reels. The podcast show notes might not win any awards yet. But they save you time.

Plus, you only pay for the minutes of video you upload. Not for each output. That beats the cost of combining tools like Video To Blog, Alphana, and Minvo. Hands down.

Video Tap will save you money on content repurposing.

It worked well enough - a little clunky- until it was past the refund time. And now it won't create the clips for videos- just error code after error code. I've reported the issue and nothing - super disappointed.

I am not happy with this software because it does not have LAYOUTS or TEMPLATES that one can use to edit or repurpose a video

If they add LAYOUTS or TEMPLATES, I will consider it a 4.8

When I purchased VideoTap, I used it to generate a few things and found the process was pretty intuitive and the clip-making and blog snippets actually decent.

But then my videos stopped processing, and the support seems non-existent. I can see others having the same issues ongoing across the support section of the website, and I've raised via Discord and now email. I am concerned that support for VideoTap has died as there's no indication of a message or an outage.

Without any form of customer support - Even a token receipt of message would be something. Currently I feel like they've taken my money, given me a few weeks of use and then abandoned the project. And now AppSumo won't allow me to refund to find an alternative, working solution...

I'd happily stay with VideoTap if they'd respond or fix the issues.

Where to even start???

I’m in SEO space for 18 years and I tested this product for about 40 days, I bought the highest tier with “priority support”, but Videotap don’t even bother responding lol.
What “priority support” is this??? Is this a joke??? I waited even more than a week for some feedback regarding PLENTY and I mean PLENTY of stupid bugs I encountered on their platform that changes all the time.

Ok so I bought the highest tier with “priority support” and no one is responding here for DAYS, while I’m here like an idiot waiting to be able to use the software cuz now I can’t do anything with it so just asked for the refund.

I have videos in my catalogue for days that are not transformed yet…not to mention that from 700 videos transformed THEY DELETED 600 of them out of nowhere and lost all my content. 👎
Random videos transformed from the past don’t return anything right now.
On the sales page they mentioned that they use OPUS for the highest tier, but after a few weeks the sales closed they changed the provider just like that out of the blue without even asking their clients and no, you are not able to select provider (like you can with perplexity ai for example)
They keep messing up my reset day for replenishing account minutes. For example, right now it should be around 1300 minutes left and next reset day to be 24 August, but instead is 24 September and 1500, so they basically cancelled all my minutes for 24 July to 24 August…and after fixing the bug after a whole week they just gave me ZERO minutes. 🙁
Adding new videos to transform doesn’t work.
Downloading clips doesn’t work.
Search function doesn’t work.
+ plenty of other stupid bugs I don’t even have the time to mention.

ZERO RESPONSE VIA EMAIL AND LIVECHAT.

Chris doesn’t care about you at all, all he cares about is MONEY; you can see that just by looking at the pricing page with outrageous prices; I bought this only because of the lifetime deal but even like this it was a mistake cuz in the end I wasted a lot more time and energy with zero output.

Idk if I can trust Appsumo anymore after this awful experience if you promote scams like this; I thought I bought something legit here, but I was unable to actually USE WHAT I PAID FOR and wasted my time with a useless tool and unanswered emails & livechat.

Just get Sonet 3.5 from Claude Anthropic (and for getting the transcript of any video https://tactiq.io/tools/youtube-transcript) and transform your videos to blog posts directly like that and for FREE !!!

The clips that Video Tap pulls from my weekly livestream are perfect. It's like it knows me and what soundbites make sense for reels. The video quality could be better in YT imports and it would be extra cool if clips can be published to socials directly from here.

I bought this with intentions of uploading long form to create clips but each time had an error i never could get it to work had to refund sorry

I've been trying several of the clips, content, etc tools that have been floating here on Appsumo. And frankly they were not quite there yet and I had to refund. But, I'm liking what Video Tap is doing. The clips are good coming out, they have the right option for zooming horizontal video or not when converting to Vertical clips for Shorts or Reels.

Blog post are good, and if they need an edit to smooth them out that's ok. Solid tool, worthy of 5 tacos.