ProductivityXemblyA Major Letdown: Xembly's Abrupt Shutdown

Xembly

Xembly

Xembly

1
3.02 reviews

Focus on the meaningful

A Major Letdown: Xembly's Abrupt Shutdown

Xembly was a promising tool, but the recent turn of events leaves a lot to be desired. Here's my breakdown:

What I Liked:
- Meeting Summaries: These were quite good, comparable to other meeting assistants, and definitely a helpful feature.
- Google Calendar Integration: Initially, I was skeptical about accessing everything through Google Calendar, but it turned out to be super convenient. No need to juggle multiple platforms for meeting summaries, recordings, and notes.
- Automated Task Creation: This was the standout feature for me. Xena not only summarized meetings but also created tasks and assigned them to the right people. It saved me from digging through meeting notes to find my to-dos, presenting them all in one place.
- Proactive Slack Interaction: Xena's ability to block time on my calendar when it noticed I was overwhelmed was a thoughtful touch. Its proactive approach to managing my schedule was impressive.

The Letdown:
However, all these positives are overshadowed by the abrupt cessation of services. As of June 1st, Xembly has shut down its customer-facing services, rendering the platform non-functional via Chrome Extension or Slack App/web. This sudden move, without prior warning or clear instructions on data retrieval, has left me frustrated.

- Access Denied: I can't log in anymore, despite having granted all necessary permissions in Google. My admin dashboard is locked, and I have no access to my previous data.
- No Warning: There was no advance notice about the shutdown. Users like me are left in the lurch, unable to retrieve our important data or understand the sudden change.
- Lifetime Subscription? More like lifetime frustration. What about those of us who invested in lifetime subscriptions? The abrupt halt without any compensation or transition plan makes it hard to trust this team in the future.

Final Verdict:
Xembly had the potential to be a game-changer, but their handling of the shutdown has been extremely disappointing. I’m giving it 1 taco due to the lack of communication, abrupt service termination, and leaving users stranded without access to their data or any form of recompense for lifetime subscriptions. This experience has eroded my trust in the team and their future endeavors.

Hirowa
Purchased from: AppSumo.com