Overall, I like 70% of what this product offers as a really clean alternative to HoneyBook here in Australia (especially since it's not available down here). It's a clean UI, fairly easy to navigate, and is a nice way to manage customers/ clients without over complicating things. I do however have issues with some things relating to Zapier, custom domains, and other components that just don't work as smoothly as they should.
For example;
I am able to create a trigger and have Agiled action a new user being created, however the address fields never populate in AgiledCRM despite all fields being correct and no errors listed in Zapier.
You can't use custom fields in Zapier, which for me is essential to my business.
I can't create a task in Zapier, as it doesn't recognise my user name/ ID as being legitimate and spits out a 'null' error.
My custom domain and CNAME was added and verified fine, but the SSL certificate is non-existent/ unverified on Agiled's end. (ERR_SSL_VERSION_OR_CIPHER_MISMATCH)
I have tried submitting tickets, but they either go unanswered or somehow disappear...which appears to be an issue other people are having too.
Overall I want to use it more, but it seems unreliable for my needs given that I need customisation and automation capabilities to work out of the box. If things change, I will update my review.