BreezeDoc

I've been a BreezeDoc user and was excited to integrate your API with my workflow automation. However, my experience with your API support has been extremely disappointing.

- The Issue:
I'm trying to build a simple automation where form submissions automatically create documents from my templates and send them to clients. Despite following your API documentation exactly, I consistently receive "Unauthorized" errors when making API calls, even with a valid OAuth token obtained through proper authentication.

- What I've Done:
- Successfully obtained access tokens using my OAuth client credentials
- Formatted all requests according to your documentation
- Tested multiple endpoints with proper headers
- Reached out to your support team via email with detailed technical information

- The Problem:
Your support team has completely ignored my email request for assistance. This is unacceptable for a service that markets API integration as a feature. When customers are trying to build legitimate integrations and follow your documentation, they deserve responsive technical support.

Impact on Business:
This lack of support is forcing me to reconsider using BreezeDoc for my business processes. I need reliable automation, and if your API doesn't work properly and your support team doesn't respond, I'll have to look for alternatives.

- Recommendation:
BreezeDoc needs to improve their technical support response times and provide better API documentation with working examples. For a SaaS platform, responsive support is essential.

I hope this review prompts the team to reach out and resolve my integration issues. I'm willing to update this review if they provide adequate support.