CoSupport AI

We tested the market of AI solutions with a single idea in mind – to enhance our customer support performance. We succeed with this task. In addition, now, we can scale up our customer service without investing a lot into hiring and training agents. CoSupport Customer as an AI-based tool for response automation, led us to a 38% decrease in first response time and a 31% decrease in total resolution time. Today, we can process 3x more requests per day, and this number can be increased at any time within a more than affordable budget.