CoSupport AI

CoSupport Agent is an AI assistant for customer service. We integrated the assistant into our CRM system to provide semi-automation of responses. Now, Outstaff Your Team recruiters use response drafts formulated by AI to answer employers and candidates within seconds. CoSupport Agent allowed us to spend less time responding to simple, FAQ-type questions and to provide deeper responses to more complex queries that require greater expertise in HR and more empathy. We reduced the response time by 50%, which we consider impressive. Last but not least, the solution’s cost turned out to be more than affordable, despite our expectations.