CX Genie is officially our new go-to chatbot solution for web and Messenger customer support.
Most of the other chatbots we tested failed to connect to our Meta Business Suite account. But CX Genie immediately connected without any technical difficulties! And the website embedded bot also works flawlessly!
The platform is clean and straightforward! And we love the chat Workflow feature! It makes the chatbot creation process simple with its clear visuals and user-friendly UI/UX.
Support is responsive on Discord and provides immediate feedback to our concerns, requests, and suggestions. And the monthly credits and limits are reasonable if not generous.
We have barely scratched the surface of this powerful AI-driven customer support platform. But so far, with our initial tests, we can already recommend it with 5 crunchy tacos! Plus extra tacos for including bonus features like BYOK, help desk, live chat, custom branding, and many more!