CX Genie

I wish I could say this is a solid product but sadly, the product is plagued with problem and as someone else mentioned, support is terrible. Multiple people in Discord have reported the bot never responds. It just shows "typing..." Pissing off all our web traffic. We have messaged and DM'd for two days and now radio silence. No response. No fix.

After spending two days to get the bot to the place we could deploy, it worked for a few hours then nothing! Complete waste of our time. If they handled the issues in a timely manner, that would have been fine. But now we need to go back to our old system.