Rating: 5
Author: Bukit

But my oh my CX Genie flexibility and impressive, spot on features development caught my attention.

If you like Typebot/Botpress/Voiceflow, CX Genie is the best alternative and could potentially satisfy your business need, also you will regret missing this LTD, I highly recommend at least getting T1, very generous and great deal.

CONS:
1. No documentation page (maybe because the development are changing rapidly)
2. Limited customization for now (appearance, language translation, native 3rd party integrations)
3. Text based for now, need multimodal functionality.

PROS:
1. You can design deterministic/hybrid bot responses/workflow
2. UX/UI friendly, nocoders will appreciate the experience
3. Android/iOS app
4. AI/API/webhook friendly
5. Database MySQL/PostG integration

I'm currently exploring to convert CX Genie as direct internal tools (CRUD) for my staffs (chatbot as frontend), hopefully CX Genie can provide the features needed (permission hierarchy etc).

Thank you CX Genie team for developing this gem.