This is a new product with huge potential. It works well right out of the box. White label and branding was pretty easy to set up. The design customization is slightly lacking currently, but will only get better over time. Just had a zoom call with Gaurav and he updated me on the progress. For me, this will be a prefect ticking solution with a great knowledge base solution to provide clients and live chat feature. The team at Desku is working hard on updates, tweaking features and making things better. Give it a try! 5 tacos and very happy with the purchase and the progress being made at Desku! Thank you Gaurav!