I’ve had the chance to use a lot of email marketing tools over the years, and Encharge truly stands out from the crowd. The automations, segmentation, flows, and JavaScript tracking are executed exceptionally well. While many tools offer these features, Encharge's implementation feels incredibly thoughtful and user-friendly. I'm so impressed with the platform that I decided to stack an additional two tiers this time around.
Overall, it’s a lovely product with a powerful set of features. However, there are a few quirks and areas for improvement that I hope to see addressed.
One of my main concerns, and a common one among the AppSumo community, is the lack of transparency regarding the founders' long-term vision for the product. There seems to be a slow release update cadence, and as a marketing tool, it would be great to see them practice what they preach by sending out compelling monthly newsletters. This would not only showcase new features but also build trust and engagement with the community. A more proactive approach to communication would go a long way in reassuring us that the platform is actively being developed and improved upon.
Another area that could use some attention is the feedback board. The current tool they're using for feedback doesn't allow for auto-signup, which creates friction for users who want to submit suggestions. Making us create a new account just to provide feedback is a hassle and likely discourages users from sharing their thoughts. Improving this process would allow the team to get the valuable feedback they need to shape the product's future.
In conclusion, I'm very happy with Encharge and believe it has immense potential. My only real wish is for a faster and more transparent monthly update cadence. Overall, a great tool that I am excited to continue using.