Encharge

Having purchased many APPSumo products and always left a positive review it is difficult for me to say this transaction was my worst. Although I see many like it.

Negative thoughts:
1. My first emails were throttled taking days to send even after informing them on transfer that my sending domain was already verified and authenticated as my long established list.

2. The second send was completely throttled and halted 2/3rds of the way through with no explanation.

3. I found the support to be curt, brief and unhelpful.

4. The login is so frustrating. You take the time to enter logins and passwords and it fails every time and informs you that because it is the first time you have logged in (not true done it 15 times in the same cached browser) you should wait for an alternative linke to be sent.

5. The UI looks 2010 to me after using other email clients.

6. The segments instead of lists are poorly thought out. After taking the time to segment all my clients and then tagging them, you cannot send to a portion of a segment, it has to have its own segment created.

Sorry but this was not for me and I wish the company well and the other users but a big no for us. The positives for others will be unlimited sends.

Kindest