Inboxy

I was excited to try Inboxy, as the concept of improving email deliverability is crucial for my business. However, my experience with the product has been mixed.

The Good:

- Easy to set up (30 min for 5 inboxes)
- Love the "live" data and insights in email feed
- The idea is solid and addresses a real need

The Not-So-Good:

Inconsistent Data: Inboxy claims no emails are going to spam, yet my "Inbox placement score" is 0. This doesn't align with our real-world experience, where we know some emails end up in spam folders. Screenshots:

- https://prnt.sc/gAwkF5j9rVNe
- https://prnt.sc/wAQaeiyIe8Lh

Missing Features: The pitch mentions AI technology to move emails to the primary inbox, but I couldn't find anything about that in the interface. Similarly, customization for the promised AI-generated subject lines and content "to better resonate with my audience" seem to be absent.

Non-existent Support: The live chat widget on the site always shows as available, but after three attempts, I received no response. There appear to be no other support options. Screenshot:

https://prnt.sc/Twr_bub-9X1Y

In summary, while Inboxy presents a good concept, the current product feels unfinished and seem to lack some features promised in its marketing materials. The absence of responsive customer support is concerning.

I'm open to updating my review if these issues are addressed. I hope the Inboxy team can smooth out these wrinkles and deliver on the product's potential. For now, I'd recommend potential buyers to wait for further development and improved support before investing.