Project ManagementNiftySupport Ghosts

Nifty

Nifty

Nifty

10
4.7256 reviews

The ultimate project management OS to unite your teams, goals, and processes

Support Ghosts

Two tacos. The platform is decent. Not as great as ClickUp or any of the hot new tools like Capacities, Height, or AppFlowy.

That's on the positive side. The negative side is that as a LTD member (early supporter), I would have expected more respect from their support team. To date, it has been 13 days since I sent my original inquiry directly to team@niftypm.com. I followed up two days later and still no response. The issue relates to canceling the Forms add-on and confirming that recurring charges for the add-on would cease. Simple query, right?

Anyway, Nifty is also still missing some key features like:

* A community driven support
* Checklist-to-task conversion
* Task relationship management in sub-tasks and checklist items (ClickUp does this better)
* More advanced rule builder for automation
* Adding a column in List View for a Task Progress Bar and a Timer Start/Stop component
* Option to move tasks to top of a long list with a click (e.g. like Amazon wish list)
* Precise manual time entry; currently, you can only choose half-hour increments
Ex: Adding Boolean operators for TRIGGERS as well as ACTIONS…

What if I want to do this:
Rule Name
"Give it a name…"

EXECUTE AUTOMATION IF {SELECT} > %any || all% of the rules/conditions apply
When %task% is %completed% by %anyone%
AND is %tagged% (as) %tag%
AND is %recurring%

THEN DO THIS
%Archive%
AND %Add another action%

All in all, Nifty is a not a half-bad tool for project-based work but it has fallen into my dustbin of once-promising software tools. Support is a key component of the user experience. Maybe they forgot that.

heyarnie
Purchased from: AppSumo.com