Pickaxe

I missed Pickaxe the first time because I thought it would be too technical and I didn't bother to do research. But then I saw a Pickaxe chatbot in one of the GoBrunch communities, complete with wonderful reviews, and I regretted not buying it. So when it arrived again I bought Tier 3 immediately, without thinking twice!

Pros
- Video Tutorials: There are tutorials about every aspect of Pickaxe and beyond. I have been binge-watching the Pickaxe videos. They are clear, concise, fluff-free, and easy to understand. (If you're a SaaS company without video tutorials, take notes!)

- User-Friendly Backend: Clean, minimalist UI. It's hard not to see where you're going.

- Human-Like Prompts: Prompts are entered as naturally as a human being speaks, and the backend guides you through the entire setup process. Watch the videos on YouTube if you're still confused.

- Knowledge Base: You can upload your own documents to fine-tune the Pickaxes. Since I have a whole database of different notes, I have some work ahead of me.

BYOK: Credits given in the Tiers are nice, but being able to bring your own openai API key (or any of the other options) saves you a lot of money if a lot of people use your Pickaxes.
Support
I haven’t needed them yet, so I can’t say anything about that. But from what I’ve read in the questions and reviews, it shouldn’t be a problem.

Cons
Not GDPR Compliant (Yet): This worried me initially, but after reading that Pickaxe has GDPR compliance on their roadmap for 2025, I was relieved. I think the product is outstanding enough to wait a little while. In the meantime, I’m going to set everything up so I can hit the ground running when GDPR is implemented.

Final notes
I think Pickaxe is going to be big, and I’m very happy they gave us the chance to get in on the ground floor. After watching the videos, I have so many ideas for creative chatbots to support my business that I can’t wait to start making money with them.