Radiolize

The interface was really clean and easy to use, but my station would constantly drop out on the server side no matter what I tried to do. I opened a support ticket on 4/22 which received an automated response asking for 24 hours. On the 26th, I requested and got an update. My follow-up on May 7th, 20th, 25th, and 29th were unanswered. At this point I requested a refund while still within AppSumo's 60-day guarantee window. I would have loved to use this service, but if they can't even so much as reply to a request for updates, how can I ever expect them to fix the problems?