This service is a disappointment all around. Very rudimentary setup and capabilities and their support team is very unhelpful. They do reply within 24 hours, which is standard, but if you have followup questions, they simply send the same canned reply back from their first interaction. They clearly outsource support to a 3rd party that is following scripts and is not helpful to the consumer. If you want a rudimentary platform that is cheaper than others, could be a good starting point for you. Just don't expect good support.