Appointment SchedulingTidyCalGreat Product... Onboarding Needs Improvement

TidyCal

TidyCal

TidyCal

30
4.5629 reviews

The ultimate calendar management and booking solution

Great Product... Onboarding Needs Improvement

What AppSumo did well:
TidyCal is intuitive and user-friendly. I was able to set up a single account, connect my calendars, and set up booking types with ease. I had it all done in about an hour. I’ve tried several scheduling apps and TidyCal was by far the easiest.

What AppSumo could do better:
Onboarding instructions could be much more clear and concise, particularly for teams and multiple accounts.

Suggestions:
Clearly state on the “Plans” page that each teammate must purchase a separate TidyCal account. Once in the teams settings page, clearly state that each teammate must purchase a separate TidyCal account.

I’ve had to send between 5 and 10 emails to your support team and I lost 5 days of production because these items were not clearly stated up front.

Please pass this on to whoever needs to see it. Hope this is helpful for future customers.

maddox65
Purchased from: AppSumo.com