I don't know how else to share this feedback to David/others other than to leave a review --- but with this latest issue I had no choice but to abandon the platform because TidyCal didn't do its basic function, otherwise I would have easily rated it 4.5/5 given price, functionality, simplicity, UX ---
Overall -- I'd like to first say, that my issue is not entirely unique but would only be common for expats or foreigners in other time zones serving Americans. Thus, in a situation where someone in the US serving Americans wouldn't have the issue because this tool functions 100% for bookings that are made on the same day, within the time zone.
Where the tool doesn't work:
Because of the way TidyCal is designed, you cannot accurately share your schedule where the host creates availability on a different timezone, where the booker's booking and timezone are on day 1 (Monday), and host's time zone is day 2 (Tuesday).
For example, let's say I'm in England (UTM +0) -- and because I want to service Californians (-7) when it's 6p California time, and 1am England time (In my case, I'm in Jerusalem), I would need to make availability on Monday until 11:45p or maybe 12am, and then on the next day's availability, list myself available until 2am. As well as open availability for later in the day.
TidyCal is incapable of crossing days, meaning when someone goes to book, they will only see Monday's availability, and because they are booking with their time zone selected (Pacific), they won't see availability when it's technically 1am for me.
While I can see why the system might be confused on a technical level... sorry but this issue is too basic and the situation is too common in a world-wide economy, and took up too much of my time dealing with it, to warrant a high rating.
Rating:
Without issue: +4.5 - Simple, easy, loads fast, other than below, would easily rate 4.5/5 --
** +.5 could add it to Albato, Make.com, other appsumo tools, and not just Zapier.
Not compatible with multi-day booking (my issue): - 2
Support not recognizing my issue: -1
Support made me feel unheard, even though I broke down the issue with several screenshots, on more than 1 occasion, they "rejected" my issue when it was **clear as day**. Time is money and eventually I stopped responding and decided to go elsewhere (Different appsumo deal).
In fact, testing other booking tools, no one else had the issue.
Otherwise, in my opinion, I feel like this issue is too basic, and if in 2025 where the world does business with each other in different time zones, this tool is a no go for expats in far away time zones..