TruConversion

Solid 4 star product since it's very limited for 1 or 2 code stack user due to a lot of function is for code 3+ above to get the javascript trigger and other customizable trigger function.
In addition, when I first set up it took me awhile to receive result, and when I got result I don't see anything from my heatmap, which lead me to question about the tracking and thought I have to re-install the javascript code.
recording also doesn't seem to track fully, I tried my Macbook, and my android device accessing the site, but only my android device was being track and not my Macbook.
I wasn't able to access heatmap result from other browser like Arc, but I was able to access it in Chrome.

Overall, it's a solid product, just not smooth UI/UX from my perspective.