I have been using it for a week now (Tier 2). Not really using yet, but more like getting to know it, setting it up. My first impression is mostly positive.
First the good stuff:
It has a nice UX / UI, most stuff is intuitive, more so than many known apps that I could not get used to.
It is very complete, has all of the most important features and manages to combine daily tasks, project management and organization. It is like Asana, Clickup and Slack in one. Of course, we are talking about big players who have been on the market for a long time and have the money and customer base that Upbase wont have yet. Still, it is heading in a nice direction.
I personally love the chat option like in slack, having unlimited history, and besides also a message option that is more like email i think. For some it might have too many options that are similar but I think it is one of those apps where you can to some extent use it acording to your personal and specific needs.
Spotlight is a nice feature where you can focus on tasks taht require your dedication without distraction. Also, you have a the notepad and timer option in schedule where you can set a timer with ambient sound to concentrate. Cool features.
Doc and File Storage, unlimited! For knowledge base and notes.
There is still a lot of features that I have not looked into yet, but it feels really good for now.
Now the areas to improve:
There are still a lot of bugs. Example: Generally when changes are made in web, they do not reflect until you reload the page. And for messages as well as chats, you get a notification on the app, but when you are inside the app, there are no red dots that indicate which chat or channel has the new message. if you click on the chat channel, then you can see it, but if you do not know where it arrived, you will have to click on all of them to see which channel or chat it is (this is happening on the app).
I struggle a but with the lists and the "folders" that are not really folders. They do not reflect as channels, like the lists. And if you delete a folder, none of the lists will be deleted, as they are not really in the folder, it is only a visual seperation for categorization, I guess.
Automations still missing. I think this is very important to implement ASAP.
Max File size being 250 MB. There is another competitor here on AS that offers 5GB as max file size. I wish they would increase the size.
Correct me if I am wrong, but I believe you cannot distribute USERS as you wish to the workspaces, If you buy plan 2, with 6 uses, it has to be 3+3 (3 per space) and cannot be 2+4 or 1+5, at least that is what I understood. I wanted to make it 4+2 but that will not work as it looks.
Only thing I dislike about the UX is the MAIN PAGE is the SCHEDULE page and I dont feel there is a real MAIN PAGE like a dashboard or something like that that helps you navigate it. You are right in the tasks.
Could have more Integrations as well.
I think I will keep this.