I purchased URL Monitor through AppSumo because the software seemed promising and aligned with my needs. Unfortunately, the reality fell far short of my expectations.
The Main Issue:
The connection between URL Monitor and Google Search Console (GSC) simply didn’t work. Despite correct setup and proper permissions (Owner status in the GSC), the connection remained inactive. I expected the provider to offer a clear solution or support to address this issue, but that didn’t happen.
The Support:
My biggest disappointment was the support. I contacted them multiple times and tried to resolve the issue together. However, responses were consistently delayed and unhelpful. What frustrated me the most was the suggestion that firewalls or security software on my side might be causing the issue. This explanation makes no sense, as the connection between GSC and URL Monitor is server-side and has nothing to do with my local computer.
The Conclusion:
After weeks of back-and-forth with support and no viable solution, I had no choice but to cancel my purchase. While the software may sound good on paper, it is currently not recommendable in practice. The service does not work, and the support team could neither resolve the issue nor provide a satisfactory explanation.
I cannot recommend URL Monitor. It’s frustrating to invest time in setup and troubleshooting only to end up with no results.
Rating:
Not recommended.