I've had this for over a year and it's become an indispensable tool that let's me do things I could never dream of doing on my own and the product has received quite a few upgrades during this time (not sure about their customer support - never had the need to reach out to them!)
Loved their desktop and mobile app they released awhile back (and hope they drop one for linux at some point too, seeing how win 10 support is ending in October and the coming surge in demand from the windows expats fleeing the uber-ai spyware of the win 11 ecosystem).