AI-powered messaging automation

About Xoal

In a world where customer interactions are paramount, Xoal emerges as a beacon of innovation, combining the best features of customer support and marketing automation into a single, powerful platform. Imagine a tool that not only addresses customer queries through live chat and AI-driven chatbots but also automates your marketing messages across various channels. This is where Xoal shines, providing businesses with the ability to engage their customers seamlessly, ensuring that no question goes unanswered and no opportunity for connection is missed. Xoal is designed for businesses of all sizes that seek to enhance their customer engagement strategies without the complexity of juggling multiple tools. It simplifies the customer journey by integrating support and marketing into one cohesive experience. With features like ticketing systems, automated messaging paths, and feedback collection, Xoal empowers teams to focus on what truly matters: building relationships with their customers. The platform's AI capabilities allow for personalized interactions, utilizing data from various sources to provide accurate responses to customer inquiries. This not only reduces the need for human intervention but also maximizes customer satisfaction. By automating routine tasks and providing insights through feedback management, Xoal helps businesses stay ahead of the curve, adapting to customer needs in real-time. Ultimately, Xoal exists to bridge the gap between customer support and marketing, ensuring that businesses can communicate effectively and efficiently. It is a solution that recognizes the importance of every customer interaction and transforms it into an opportunity for growth and loyalty.

• Customer Support

  Everything you need to delight your customers when they need your help.

• AI Chatbot

  Resolve customer queries without human intervention using an AI chatbot trained on your data.

• Live Chatbot

  Chat live with your customers to answer their questions instantly.

• Messaging Automation

  Automate marketing, transactional, newsletter & behavioral messages.

• Feedback Forms

  Collect feedback & entries using widget forms and shareable full-page forms.

• Public Roadmap

  Publish a public roadmap to show customers what you are working on.

• Omnichannel Messaging

  Integrate custom communication channels like app notification inbox and messenger.

• Customer Segmentation

  Create logical customer segmentations to group customers with similar attributes.

• A/B Testing

  Automate testing for forms, newsletter contents & workflow paths to optimize marketing efforts.

• Custom Integration

  Integrate with CDPs, webhooks or APIs without writing any code.