Stop Wasting Your Ad Spend

I am extremely disappointed with my purchase of Growify on AppSumo. The main reason for my frustration is the total lack of customer support. I have tried reaching out through their chat support several times and have left my email for follow-up, but I never received any response or assistance at all. As a paying customer, I expect at least basic support when I encounter problems or have questions — unfortunately, Growify provides none.

The official tutorials for WordPress integration are also vague and unclear, especially the final step for connecting to WordPress and WooCommerce. The documentation simply tells you to use a third-party plugin like HFCM and copy-paste scripts, but it does not provide a clear or practical guide for real-world WooCommerce setups. If you’re using a customized checkout flow or plugins like CartFlows, you’re completely on your own — there are no relevant examples, troubleshooting steps, or compatibility notes.

It feels like the developers did not bother to properly test or support the WordPress/WooCommerce integration. Users are left to figure out technical details such as selectors, order data, or where to place tracking scripts. If your store is even a little different from their assumptions, you’re stuck — and since support never replies, you have nowhere to turn for help.

I have wasted so much time trying to get Growify to work with WooCommerce and CartFlows. Even after following every step in their documentation, conversion tracking is inconsistent or missing entirely, and no one from Growify has reached out to help or even acknowledge my requests for support. For a product that promises easy integration and conversion tracking, this is unacceptable.

If you are considering Growify for WordPress or WooCommerce, be warned: there is absolutely no support, the documentation is insufficient for most practical scenarios, and their team does not follow up even if you leave your email in chat. I regret my purchase and cannot recommend this app to anyone who values real support or reliable tracking.

Save your money and avoid Growify if you want actual customer service and functional documentation. This app is not ready for serious WordPress/WooCommerce store owners.

— Iwan Fadzly

This is the third time I'm trying the Growify app. And I'll not refund the purchase this time. It finally looks like legit and functioning software.

Below are the issues I hope the Growify team can help to solve:
1. Shorten the sync time. I notice the time lag between Growify and Meta dashboard. Most of the competitors, like TripleWhale and Attribuly, provide real-time reporting. And the Last Update time in the Dashboard section should be the same timezone of the Workspace setting. However, based on my observation, it displays the timezone where the Growify team is located.
2. For the creative section. The system will encounter a "fail to load" error, like another commenter mentioned.

From a seasoned media buyer standpoint, here are my suggestions:
1. Focus on the accuracy of tracking, not AI prediction or optimization. I brought this deal to act as a judge to determine which ad channel brings the order. If the answer is clear, I know where to add the ad budget.
2. For the dashboard section, please allow customization. If Growify can display profit metrics like TrueProfit, this function alone will be a killer feature.

I would suggest that all small e-commerce business owners purchase and utilize Growify. For one monthly subscription fee, Growify helps you make media buyer decisions. It justifies its cost.

The moment we saw Growify and tested it, we were ready to toss our previous software for conversion and arbitration tracking and make the change - and we did. Its a breath of fresh air and makes our marketing 'lives and your clients' better. I highly recommend it.

I genuinely see a lot of potential in Growify. The concept is solid, the interface is clean, and it could be a very valuable tool for marketers looking to track and optimize performance. I really hope the project continues to develop - the foundation is there.

However, I’ve had a few concerns. Since purchasing the software back in October 2024, I haven’t noticed much progress or feature development. It’s worrying to see such a long gap without visible updates, especially when the roadmap promised more frequent improvements. It sometimes feels like the project is a bit abandoned, which makes me hesitant to invest further.

I’ve been considering upgrading my plan, but the lack of communication and slow pace of development makes me reluctant. I also reached out to support about an issue (separating organic vs paid purchases), and unfortunately, I’ve been waiting over five days for a response - still nothing.

To be clear, I’m not giving up on Growify. I’m keeping my current plan because I still believe in its potential. But until there’s more transparency, consistent updates, and responsive support, I won’t be upgrading. Hoping for better days ahead, because this project could truly shine if given the right attention.

I’ve been testing Growify for a couple of weeks, and it’s proving to be a solid tool for ad management. What really stands out is how it brings Meta and Google Ads tracking together in one clean dashboard — no more switching between platforms.
✅ Power Pixel was quick to set up
🎨 Loving the ad creative insights — great for refining performance
📊 Dashboard is intuitive and gives a clear snapshot of what's working
For anyone managing ads for clients or looking to optimize multi-platform campaigns, Growify is definitely worth checking out.

Had a tier2 for two weeks now. usability and integrations really very simple and intuitive.
it would be great to have the subdivision also by placement (facebook and instagram). Great

I tried using the app and it looks great! Unable to add Google, "Apple" said dev was working on "32 broken Google connectors." When I connected to Facebook, and keep in mind I have never used Facebook Ads manager, my Facebook account was immediately banned because I used some automation that went against their T&C's. This was the only tool I connected. I couldn't get the pixel working.

Unfortunately, this is product isn't doing what I had hoped. :(

Had a tier 3 for two weeks now. Still waiting on the Dev team to fix an issue with displaying Google Ads data. The tool is promising but the Google integration is glitchy and it falls constantly. Support is ultra slow with no clear response on to when to expect solution. This makes the tool unreliable.

I’ve been testing out Growify for a few weeks and it’s been super helpful for tracking Meta and Google ads in one spot. The AI suggestions are actually useful, and I’m really liking the ad creative insights. PowerPixel was easy to set up, and the dashboard gives a clean, solid overview. There are a few small bugs, but nothing major. Overall, definitely worth a look if you run ads for clients.

I started with the 50,000 page views plan (then quickly upgraded to the max plan).
The UX is simple, clear, and effective “minimal and clean.”
There are still a few minor bugs (like creatives not displaying properly or user journeys not fully tracked), but I’m confident the team will fix them soon.
Customer support replied within the day, which was reassuring after reading that some users had to wait several days.
I'm still monitoring the email interaction tracking before a sale (we use Brevo), as we haven’t received data yet. I’ll give it a few more days to assess.
I believe if the team keeps improving and fixing bugs, Growify has great potential to become a go-to tool.

The Support is not good i raised a query 5 days back and the resolution for that is not there till now. Also some of the features related to UI/UX are a little messy which makes working around the product a bit tedious.

I had high expectations for this software after missing their previous release and waiting months to get access. While the interface is intuitive and the core concept is solid, the execution falls far short of what you'd expect from a premium product.
The Good:
Clean, user-friendly interface
Innovative approach to the problem it's trying to solve
Easy initial setup process

The Bad:
Critical functionality missing right out of the box (attribution tracking for major platforms like Google Ads and Meta)
Abysmal customer support that makes the software essentially unusable
Support team asks questions already answered in initial communications
Days-long delays between responses with no meaningful resolution

I purchased the highest tier expecting a premium experience. Immediately after setup, I discovered that the attribution section wasn't working properly. Google Ads, Meta, and other major platforms simply weren't functioning. This isn't a minor glitch; it's core functionality that prevents me from actually using the software I paid for.

I'm still waiting for a real solution. Apple keeps telling me how sorry she is, and they are looking into it days after I reported it.

This feels like a company that's grown too fast for its infrastructure. The product has potential, but they don't have adequate development resources or support staff to handle their customer base. In today's market, you can't launch a premium product with broken core features and expect customers to wait indefinitely for fixes.

Save your money until they prove they can deliver a functional product with reliable support.